Privacy Policy

Effective Date: August 1, 2025

At Carolina Window Designs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or work with our team.

1. Information We Collect

When you interact with us, we may collect the following information:

  • Personal Information: Your name, email address, phone number, and mailing address (when submitted through our contact forms, consultation requests, or project inquiries).

  • Project Details: Any notes or information you share about your design needs or preferences.

  • Website Usage Data: Non-personal data such as browser type, pages visited, and time spent on our site, collected via cookies or analytics tools.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and provide personalized service.

  • Schedule consultations and deliver requested services.

  • Improve our website and customer experience.

  • Share updates, promotions, or new services (only if you’ve opted in).

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Understand how visitors use our site.

  • Improve site performance and functionality.

  • Provide a more personalized browsing experience.

You can adjust your browser settings to refuse cookies, but some site features may not work as intended.

4. Information Sharing

We may share your information only in limited circumstances:

  • With trusted service providers who help us operate our website or deliver services (such as hosting providers or delivery partners).

  • When required by law or to protect our rights, safety, or property.

5. How We Protect Your Information

We use industry-standard security measures to keep your information safe and prevent unauthorized access. While no method is 100% secure, we take every reasonable step to protect your personal data.

6. Your Rights & Choices

You have the right to:

  • Request a copy of the personal information we have about you.

  • Ask us to update or correct your information.

  • Opt out of promotional emails at any time by clicking “unsubscribe” or contacting us directly.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn we’ve collected information from a child, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Carolina Window Designs
843-342-6050
sheri@carolinawindowdesigns.com
9B Hunter Rd, Hilton Head, SC 29926